Privacy policy

Last Updated: February 17, 2025


This Privacy Policy describes how SOYA PARIS (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from soya-paris.com (the “Site”), or otherwise interact with us through the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, a website visitor, or another individual whose personal information we have collected under this Policy.


Please read this Privacy Policy carefully.

 

 

 

Changes to This Privacy Policy

 


We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last Updated” date, and take other actions as required by law.

 

 

 

How We Collect and Use Your Personal Information

 


To provide the Services, we collect and have collected in the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.


In addition to the specific uses listed below, we may use your personal information to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of others.

 

 

 

Personal Information We Collect

 


The types of personal information we collect depend on how you interact with our Site and Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or could reasonably be associated with you.

 

 

 

Information You Provide Directly

 


Information you provide directly through the Services may include:

 

  • Contact Information: Name, address, phone number, and email address.

  • Order Information: Billing and shipping addresses, payment confirmation, phone number, and email.

  • Account Information: Username, password, security questions, and other authentication information.

  • Customer Service Information: Information shared in communications with us via the Services.

 


Certain features may require you to submit specific personal information. Failure to provide such information may prevent access to those features.

 

 

 

Information We Collect Automatically

 


We may automatically collect information about your interactions with the Services (“Usage Data”) using cookies, pixels, and similar technologies. Usage Data may include device and browser information, IP address, network connection data, and interactions with the Site.

 

 

 

Information from Third Parties

 


We may receive information from third parties, including:

 

  • Vendors and service providers such as Shopify, who help support our Site and Services.

  • Payment processors for order processing and payment.

  • Marketing partners and platforms collecting data through cookies or other technologies.

 


All third-party data is handled according to this Privacy Policy. See also the section “Third-Party Sites and Links.”

 

 

 

How We Use Your Personal Information

 

 

  • Service Provision: Process payments, fulfill orders, manage your account, handle shipping and returns.

  • Marketing: Send promotional content via email, SMS, or mail, and display personalized advertising. In the EEA, this is based on our legitimate interest per Art. 6(1)(f) GDPR.

  • Security and Fraud Prevention: Detect and prevent fraud, maintain account security. Also based on legitimate interest per Art. 6(1)(f) GDPR.

  • Customer Support and Improvement: Enhance your experience and support interactions, as per our legitimate interest under Art. 6(1)(f) GDPR.

 

 

 

 

Cookies

 


We use cookies to operate and enhance the Site. For details on Shopify-related cookies, visit: https://www.shopify.com/legal/cookies


You can disable cookies through your browser settings, though this may affect the user experience and some features.


We do not currently respond to “Do Not Track” signals. Learn more at http://www.allaboutdnt.com

 

 

 

How We Share Your Personal Information

 


We may share your personal information with:

 

  • Vendors and service providers (e.g. payment processors, fulfillment partners, analytics providers)

  • Marketing and business partners

  • Affiliates or subsidiaries

  • Authorities to comply with legal requirements or during a business transaction such as a merger

 


In the past 12 months, we’ve disclosed these categories of data for the purposes described above:

Category

Shared With

Identifiers (e.g., contact/order/account info)

Vendors, service providers

Commercial data (orders, returns)

Marketing partners

Internet/network activity

Analytics providers

Geolocation (from IP)

Fulfillment and tech partners

We do not sell or share sensitive personal information without consent.

 

 

 

Third-Party Sites and Links

 


Our Site may link to third-party websites. We are not responsible for their privacy practices. Always review their privacy policies before engaging.

 

 

 

Children’s Data

 


The Services are not intended for children. We do not knowingly collect personal data from children under 16. If you believe your child has shared data, contact us for removal.

 

 

 

Data Security and Retention

 


While no system is 100% secure, we use reasonable safeguards to protect your information. We retain data only as long as necessary for the purposes outlined in this Policy.

 

 

 

Your Rights

 


Depending on your location, you may have the right to:

 

  • Access, delete, or correct your personal information

  • Object or restrict processing

  • Withdraw consent

  • Request data portability

  • File a complaint or appeal a denial

 


You can exercise these rights by contacting us at the email below. We may verify your identity before acting on your request. We do not discriminate for exercising your rights.

 

  

International Users 


We may transfer and store your personal information outside your country, including in the US or UK. Such transfers use standard contractual clauses or other legal mechanisms.

 

  

Contact Us

 

If you have questions or would like to exercise your rights, contact us at:


info@soya-paris.com


Unless otherwise stated, we act as the data controller under applicable privacy laws.

 

 

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